68 Jobs in Laurel, MD
SORT BY
A
S
T
The Johns Hopkins University Applied Physics Laboratory
Laurel, MD | Full Time
$59k-79k (estimate)
9 Months Ago
P
P
D
H
J
1
A
M
A
M
J
T
The Johns Hopkins University Applied Physics Laboratory
Laurel, MD | Full Time
$48k-63k (estimate)
6 Days Ago
T
F
A
C
P
D
P
J
APL Credit Union is Hiring a Payment Support Specialist Near Laurel, MD
Job title
Payment Support Specialist
Reports to
Accounting Supervisor
FLSA Classification
Non-Exempt
Job purpose
The Payment Support Specialist is responsible for overseeing all aspects of the Credit Union's Payment Processing. Under limited supervision, this position requires knowledge and expertise in various electronic payment systems, Automated Clearing House (ACH) processing, Wire Transfer, Share Drafts, ATM Management, Plastic Cards, P2P and other payment services. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Duties and responsibilities
- Process incoming and outgoing domestic and foreign wire transactions ensuring compliance with all Federal regulations and wire transfer policy requirements.
- Responsible for processing ACH procedures including posting to members' accounts, returning files to the Federal Reserve, download and upload ACH files from and to FedLine Advantage within prescribed timeframe, as required by Federal Reserve and NACHA regulation, and completing reconciliations of the files to the general ledger. Ensure all files are processed timely and accurately including Same Day ACH, Mobile Deposit, and JHU Travel files. Review and process posting exceptions in these areas to clear any out-of-balance conditions.
- Resolve exception transactions and return items as necessary within the appropriate return timeframe. Review and respond to the daily ACH items including but not limited to, Notification of Change (NOC), and Death Notices.
- Place stops and process member disputes, Letters of Indemnity and Written Statements of Unauthorized Debit claims relating to ACH transactions.
- Perform Share Draft Item Processing functions daily including process and balance share draft in-clearing files; processing exceptions, and submitting the share draft return file in a timely manner. Balance daily transit files and related general ledger accounts.
- Receive and process Returned Deposit items from Federal Reserve.
- Process adjustments through Federal Reserve within required timeframe and follow up until resolution. Process check adjustments and encoding errors.
- Review and process transmission files for Visa, Money Orders and Official Checks.
- Maintain the credit union ATM program including following up on machine variances, manual posting of rejected transactions, mailing notices of problems to members, processing network adjustments, daily ATM reports, ATM Cash Orders, and ATM Servicing.
- Perform Plastic Card duties including timely and accurate reconciliations of all Plastic Card reports, ATM/Switch, Terminal, Zelle P2P, and chargeback/bond claim balancing. Perform Research and resolve any outstanding items timely. Post Plastic Card CTF File, Pin IVR job, and submit file transmission for positive balance file.
- Process member disputes and perform required research in accordance with network rules and regulations. Perform card blocking and ordering, chargebacks, and case tracker reporting.
- Perform risk management activities as needed. Investigate and analyze daily fraud alerts/trends, 3-D Secure fraud trends, and lost or stolen card alerts in a fast-efficient manner. Update fraud rules to protect our member assets and mitigate fraud losses.
- Answer member questions as necessary regarding Accounting Department issues with statements, plastic cards, wires, ACH etc. beyond the Member Service Department level.
- Complete Rate Survey's for Management Analysis and reporting to the Board of Directors.
Qualifications
Education: Bachelor's Degree in Business Administration, Accounting, Finance, or related discipline preferred, or a high school diploma with equivalent level of experience.
Experience: 3 to 5 years of related experience in bank operations, ACH processes, wire transfers, check services, plastic card products and back office operations. A minimum of 3 years financial industry experience, with a working knowledge of Federal Reserve wire and ACH rules and regulations as they apply to credit unions, banks and financial service organizations
Knowledge, Skills, and Abilities (KSA’s)
- Strong communication, organizational, problem-solving, and analytical skills.
- Intermediate Proficiency in MS Office; specifically, Word, Excel, and PowerPoint
- Read and interpret documents, along with the ability to write routine reports and correspondence
- Ability to handle multiple competing priorities in a fast-paced environment and meet deadlines
- Thorough knowledge of financial and accounting practices and procedures
- Understanding of governmental regulations and reporting requirements
Working conditions
Work is performed largely in a pleasant office environment with minimal chance for personal injury and moderate noise level. There may be occasions when the work environment is stressful. Work hours will normally be from Monday through Friday and may require rotational schedules to include working until 6PM and may change depending upon our needs. You may be expected to be available during weekends or after business hours as business dictates. Must be available for holiday schedule rotation Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the position as required by applicable law.
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position as required by applicable law.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel, among other things, objects, tools, PC keyboard or controls; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to stoop, kneel, and or crouch.
The employee will need to lift box[es] and other supplies that may weigh in excess of 20 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Direct reports
- Not Applicable
Approved by:
Vice President of Human Resources
Date approved:
April 2022
Reviewed:
April 2022
___________________________________ ___________
Signature Date
Job Summary
JOB TYPE
Full Time
SALARY
$54k-71k (estimate)
POST DATE
05/03/2024
EXPIRATION DATE
07/02/2024
Show more
The job skills required for Payment Support Specialist include Problem Solving, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Payment Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Payment Support Specialist. Select any job title you are interested in and start to search job requirements.
Show more
The following is the career advancement route for Payment Support Specialist positions, which can be used as a reference in future career path planning. As a Payment Support Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Payment Support Specialist. You can explore the career advancement for a Payment Support Specialist below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
